Kia Sportage: In case of an emergency

Kia Sportage - Fifth generation (NQ5) - (2022-2023) - Owner's Manual / Features of your vehicle / Door locks / In case of an emergency

If the electrical power door lock switch is not operating (e.g., dead car battery) the only way to lock the door(s) is with the mechanical key from the outside key hole.

Doors without an outside key hole can be locked as follows:

  1. Open the door.
  2.  Insert the key into the emergency door lock hole and turn the key to the lock position as shown.
  3. Close the door securely.


If the electrical power to door lock switch is not operating (e.g., dead car battery) and the liftgate is closed, you will not be able to open the liftgate until power is restored.

Rear Occupant Alert (ROA) System

The Rear Occupant Alert (ROA) is provided to help prevent exiting the vehicle with a rear passenger left in the vehicle.

  • When you open the front door after opening and closing the rear door and turning off the engine, the "Check rear seats" warning message appears on the cluster.
  1. Check rear seats

You can activate or deactivate the ROA from the User Settings mode in the cluster LCD display. If your vehicle is equipped with an infotainment system, you can learn how to setup on the website via QR code in the infotainment quick reference guide.

The option can be found under the following menu:

  1. Press the MODE button ( ) several times on the steering wheel until 'User Settings' menu appears on the LCD.
  2. Select 'Convenience ? Rear Occupant Alert' with the MOVE switch () and the OK button on the steering wheel.

If your vehicle is equipped with the infotainment system, the option can be found under the following menu:

  1. Press the SETUP button of the infotainment system.
  2. Press 'Vehicle ? Convenience ? Rear Occupant Alert' on the infotainment system screen.


The Rear Occupant Alert (ROA) system does not actually detect objects or people in the rear seat. By using a rear door opened and closed history, the system informs the driver that there may be something in the rear seat.


  • The Rear Occupant Alert (ROA) system uses a rear door opened and closed history.
  • The history is reset after the driver turns off ignition normally, exits the vehicle and locks the door remotely.

    So even if a rear door does not reopen, the ROA system alert can occur.

  • For example, after the ROA system alert occurs, if the driver does not lock the door, and drives again, the alert can occur.


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