If emergency towing is necessary, have it done by authorized Kia dealer or a commercial tow-truck service.
Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies (1) or flatbed is recommended.
The AWD vehicle should never be towed with the wheels on the ground. This can cause serious damage to the transmission or the AWD system.
Side and curtain air bag
If your vehicle is equipped with side and curtain air bag, set the ENGINE START/ STOP button to ACC position when the vehicle is being towed.
The side and curtain air bag may deploy when the ENGINE START/STOP button to ON position and the rollover sensor detects the situation as a rollover.
If the EPB does not release normally, take your vehicle to an authorized Kia dealer by loading the vehicle on a flatbed tow truck and have the system checked.
Towing without wheel dollies when using a towing service
When towing your vehicle in an emergency without wheel dollies:
2-wheel drive vehicle (front wheel drive)
Towing gear position
Failure to shift to N (Neutral) may cause internal damage to the vehicle.
If any of the loaded wheels or suspension components are damaged or the vehicle is being towed with the front wheels on the ground, use a towing dolly under the front wheels.
2-wheel drive vehicle (front wheeldrive)
Use wheel lift or flatbed equipment.
Also, make sure not to tow the vehicle connecting it with other vehicles including camper vans.
If you tow the vehicle while the front wheels are touching the ground, the vehicle motor may generate electricity and the motor components may be damaged or a fire may occur.
Contact the fire department when towing the vehicle.
Emergency commodity (if equipped)
There are some emergency commodities in the vehicle to help you respond to the emergency situation.
If there is small fire and you know how to use the fire extinguisher, take the following steps carefully.
First aid kit
Scissors, bandage and adhesive tape and etc. in the kit is provided.
Place the triangle reflector on the road to warn oncoming vehicles.
Tire pressure gauge
To check the tire pressure, take the following steps;